FAQ

In order to effectively simplify the difficulty in choosing a business to deal with, MindLabs Systems has compiled a list of frequently asked questions.

FAQ


In order to effectively simplify the difficulty in choosing a business to deal with, MindLabs Systems has compiled a list of frequently asked questions.

General


What exactly can outsourcing do to improve my business?

The term 'outsourcing' refers to the delegation of an internal business function to an external entity - usually a business. The delegation of this function allows for the business to focus on its core reason for existence, while simultaneously allowing for a range of professionals to work on the function. Furthermore, there is significant cost saving benefits associated with outsourcing. These combined factors can consequently improve a businesses efficiency!

Why should I outsource my functions to India?

India has a world renowned status in the domain of providing extremely affordable outsourced solutions at competitive rates. Various factors come into play, including currency differences - which typically play on the side of the customer!

There are many similar businesses out there. Why should I choose you?

MindLabs Systems is unique from many fly-by-night businesses operating in this same niche. Unlike them, we pride ourselves in exceeding customer satisfaction through the effective employment of regular communication. Keeping you in the loop is what our business is based on!

Services


How can I see the quality of your design services?

Many of our clients ask us to keep their projects on the low. That's understandable - we wouldn't want our competitors to catch on to something we were greatly benefiting off either! So how can you see the quality? Through our very own website of course! This site was composed with the intention of creating a wow factor amongst visitors. Check out the coding and browse around if you've got a minute - we're adamant you'll be impressed!

Why should I trust a company so far away?

You're right to question sending your hard earned money to a country that could quite possibly be on the other side of the planet! When it comes to MindLabs Systems however - we offer a little bit of peace of mind in everything we sell. Our extensive experience, solid period of existence and reputation are significant reasons as to why we have earned the trust of so many clients!

I've seen a lower advertised price. Why are you charging more?

Our prices are some of the most competitive in the industry. We do however understand that there will always be somebody offering something cheaper - it's only human nature of course! With a lot of lower priced competitors, you're usually sacrificing quality and consequently receiving a service which could potentially jeopardize the efficiency of your business.

Processes


Do you use clean code in your work, and how can I be sure?

We most absolutely do. It is a company policy that all jobs be completed in clean, cross-browser compatible and effective, functioning code. Just check out the code behind this site for an example!

How do you implement SEO?

The process of search engine optimization varies largely from site to site, and as such, no real indication can be given on the amount and explicit type of work involved. MindLabs Systems will consequently conduct a comprehensive review of your site and effectively determine where SEO improvements can be made before beginning word.

Why are deposits required?

Deposits are required throughout the project to simply demonstrate a commitment to the job. Rather than asking for a lump sum upfront, we have attempted to reach equilibrium between both our client's needs, and ours by asking for instalments.

What if I'm not updated throughout the process?

We strive to ensure maximum effective communication. Such an instance is without doubt an extreme rarity in our business. None the less, you are provided with the option to request assistance from a higher authority within MindLabs Systems to effectively intervene.

Relationship Development


I've heard that MindLabs Systems is builds excellent relationships with their clients. How?

We basically emphasize the importance of consistent and thorough communication with all our employees. This sense of communication consequently allows us to better adapt our skill sit to effectively meet your needs, which ultimately (hopefully) achieves a sense of satisfaction on your part and consequently lays the foundation for a deep and long term relationship.

How often will I be contacted?

Throughout a project, you will be contacted at every milestone. This can include before the creation of the design, after and before and after the initiation of the coding - for example. Furthermore, you will be contacted if there are points which require clarification.

Is it possible to develop a long term relationship solely with the employees allocated to my project?

It most definitely is. If you are satisfied with an individual, or collective performance from within MindLabs Systems, it is possible tot reassign those same employees to your future tasks.

Latest News
Aug . 28 , 2010

Website update

Motivated by creativity, customer service and unbeatable quality, Mindlabs Systems is undoubtedly setting new benchmarks amongst its ...
Robert Rice
The work is awesome, kept on target, and completed in a timely manner. If the concept isn't met on the first try ...